Industry solution
Tenant and owner communication that stays professional
Property managers, real estate agencies, and landlords use Ghamalim to handle maintenance requests, lease inquiries, and owner updates across WhatsApp, LINE, email, and live chat.
Back to solutions
Common pain points
•Maintenance requests arrive by phone, LINE, and WhatsApp
•No shared record of tenant and owner conversations
•Lease follow-ups and renewals fall through the cracks
•Agents use personal messaging apps for business communication
What you gain
Centralized inbox for all tenant and owner messages
Property and unit profiles alongside conversations
Automated maintenance update and reminder flows
Professional handoffs between agents and operations
Key features
- Unified inbox for WhatsApp, LINE, email, and live chat
- Property and unit labels for easy organization
- Maintenance request tracking and assignments
- Automated lease renewal and inspection reminders
- Reporting by property, agent, or request type
Typical use cases
- WhatsApp maintenance requests with photo attachments
- LINE owner updates and financial reports
- Live chat on property listings for lead capture
- Broadcast community notices to tenants
Works across channels
This solution is part of the Ghamalim unified inbox. Conversations from these channels can be managed side-by-side:
WhatsAppLINELive ChatEmail
Frequently asked questions
Ready to improve property management?
Book a personalized walkthrough with our team in Bangkok.