One inbox
for every customer channel.
Ghamalim Designs unifies WhatsApp, Instagram, Facebook, LINE, Telegram, email, and live chat into a single team inbox — with an AI copilot that drafts replies, automates follow-ups, and keeps every conversation in context.
Built for service businesses like yours
Sound familiar?
Most teams lose customers in the chaos of scattered channels.
Messages arrive everywhere
WhatsApp, Instagram DMs, Facebook comments, LINE, email — your team checks five apps just to find one customer question.
Customer context is scattered
Conversation history lives in different apps. Nobody knows what was promised or who already replied.
Replies are slow and inconsistent
Without shared ownership or saved replies, customers wait hours for answers that could take seconds.
No visibility into support quality
You can't tell which channels are busiest, which agents are overloaded, or where customers are dropping off.
Ghamalim Designs fixes this by unifying every channel into one shared inbox, so your team can respond faster with full context.
From chaos to calm support.
Four steps to turn scattered customer conversations into a single, fast, AI-assisted support workflow.
Connect
Link your WhatsApp, Instagram, Facebook, LINE, Telegram, email, and website chat widget to one workspace.
Unify
Every message becomes a ticket in a shared inbox. Customer history, channel identity, and notes stay attached.
Automate
Set assignment rules, auto-replies, business-hours messages, and let the AI copilot draft fast, consistent replies.
Support
Your team responds faster with full context. Analytics show channel volume, response times, and customer satisfaction.
Not sure which channels to connect first? Send us your setup and we'll recommend the fastest path.
Get a Free DemoEverything your support team needs
One platform to receive, manage, and respond to customers across every channel — with AI and automation built in.
Unified Team Inbox
One queue for WhatsApp, Instagram, Facebook, LINE, Telegram, Viber, YouTube, email, and website chat. Every message becomes a ticket with full context.
Embeddable Live Chat
A brandable chat widget for your website with pre-chat forms, file uploads, email transcripts, CSAT, and real-time updates across any device.
Broadcast Messaging
Send targeted LINE and WhatsApp broadcasts with rich templates, coupons, catalogs, stickers, and audience segmentation — straight from the same inbox.
AI Copilot & Agent
Draft replies, summarize long conversations, and automate common workflows. The AI learns from your knowledge base and stays under your team's control.
Contacts & Profiles
See every customer's channel identities, conversation history, notes, tags, and activity in one place. No more switching apps to remember who they are.
Automation & Rules
Auto-assign tickets, set business-hours away messages, trigger replies, and route conversations to the right team based on channel, keyword, or customer data.
Teams that stopped switching apps.
Real businesses that unified their customer conversations and started responding faster.
“Patients message us on LINE, Instagram, and Facebook. Ghamalim Designs puts everything in one inbox — our front desk stopped missing appointment questions entirely.”
“I used to jump between WhatsApp, LINE, and email to follow up leads. Now every inquiry is a ticket with status and history. Nothing falls through the cracks.”
“The website chat widget captures bookings while our team is out on jobs. Auto-replies handle common questions and we pick up the real conversations in the same inbox.”
“Parents ask the same questions on Facebook and LINE every enrollment season. Saved replies and the AI draft cut our response time by more than half.”
“Having client messages, notes, and assignment in one place finally made our remote team feel coordinated. No more "who replied to this?" in group chats.”
“Patients message us on LINE, Instagram, and Facebook. Ghamalim Designs puts everything in one inbox — our front desk stopped missing appointment questions entirely.”
“I used to jump between WhatsApp, LINE, and email to follow up leads. Now every inquiry is a ticket with status and history. Nothing falls through the cracks.”
“The website chat widget captures bookings while our team is out on jobs. Auto-replies handle common questions and we pick up the real conversations in the same inbox.”
“Parents ask the same questions on Facebook and LINE every enrollment season. Saved replies and the AI draft cut our response time by more than half.”
“Having client messages, notes, and assignment in one place finally made our remote team feel coordinated. No more "who replied to this?" in group chats.”
“Patients message us on LINE, Instagram, and Facebook. Ghamalim Designs puts everything in one inbox — our front desk stopped missing appointment questions entirely.”
“I used to jump between WhatsApp, LINE, and email to follow up leads. Now every inquiry is a ticket with status and history. Nothing falls through the cracks.”
“The website chat widget captures bookings while our team is out on jobs. Auto-replies handle common questions and we pick up the real conversations in the same inbox.”
“Parents ask the same questions on Facebook and LINE every enrollment season. Saved replies and the AI draft cut our response time by more than half.”
“Having client messages, notes, and assignment in one place finally made our remote team feel coordinated. No more "who replied to this?" in group chats.”
“Patients message us on LINE, Instagram, and Facebook. Ghamalim Designs puts everything in one inbox — our front desk stopped missing appointment questions entirely.”
“I used to jump between WhatsApp, LINE, and email to follow up leads. Now every inquiry is a ticket with status and history. Nothing falls through the cracks.”
“The website chat widget captures bookings while our team is out on jobs. Auto-replies handle common questions and we pick up the real conversations in the same inbox.”
“Parents ask the same questions on Facebook and LINE every enrollment season. Saved replies and the AI draft cut our response time by more than half.”
“Having client messages, notes, and assignment in one place finally made our remote team feel coordinated. No more "who replied to this?" in group chats.”
“We send LINE broadcast promotions directly from the same platform where customers reply. It turned our support tool into a real marketing channel.”
“Before, project updates were scattered across five apps. Now the whole team sees the same conversation thread, assignments, and follow-up reminders.”
“The AI copilot drafts first replies for routine questions. Our staff just review and send, so they spend more time on real parent concerns.”
“I can see every channel a lead has used, all in one contact profile. Follow-ups are faster and feel personal because I actually know the history.”
“Response time dropped from hours to minutes. Customers notice — we get more repeat bookings because they feel heard immediately.”
“We send LINE broadcast promotions directly from the same platform where customers reply. It turned our support tool into a real marketing channel.”
“Before, project updates were scattered across five apps. Now the whole team sees the same conversation thread, assignments, and follow-up reminders.”
“The AI copilot drafts first replies for routine questions. Our staff just review and send, so they spend more time on real parent concerns.”
“I can see every channel a lead has used, all in one contact profile. Follow-ups are faster and feel personal because I actually know the history.”
“Response time dropped from hours to minutes. Customers notice — we get more repeat bookings because they feel heard immediately.”
“We send LINE broadcast promotions directly from the same platform where customers reply. It turned our support tool into a real marketing channel.”
“Before, project updates were scattered across five apps. Now the whole team sees the same conversation thread, assignments, and follow-up reminders.”
“The AI copilot drafts first replies for routine questions. Our staff just review and send, so they spend more time on real parent concerns.”
“I can see every channel a lead has used, all in one contact profile. Follow-ups are faster and feel personal because I actually know the history.”
“Response time dropped from hours to minutes. Customers notice — we get more repeat bookings because they feel heard immediately.”
“We send LINE broadcast promotions directly from the same platform where customers reply. It turned our support tool into a real marketing channel.”
“Before, project updates were scattered across five apps. Now the whole team sees the same conversation thread, assignments, and follow-up reminders.”
“The AI copilot drafts first replies for routine questions. Our staff just review and send, so they spend more time on real parent concerns.”
“I can see every channel a lead has used, all in one contact profile. Follow-ups are faster and feel personal because I actually know the history.”
“Response time dropped from hours to minutes. Customers notice — we get more repeat bookings because they feel heard immediately.”
Simple SaaS pricing
One monthly price per team. No hidden message-volume fees. Scale members and channels as you grow.
- Up to 3 team members
- 3 connected channels
- Unified inbox + contact profiles
- Website live chat widget
- Basic automation rules
- Email support
- 30-day onboarding included
- Up to 10 team members
- Unlimited channels
- Everything in Starter
- AI copilot + reply drafts
- LINE + WhatsApp broadcasts
- Knowledge base auto-embed
- CSAT ratings + analytics
- Priority support
- Unlimited team members
- Unlimited channels
- Everything in Team
- Custom automation workflows
- API access + webhooks
- SSO + advanced roles
- Dedicated success manager
- Custom AI training
Need a custom setup, migration, or on-premise option? Contact us for a tailored quote.
Common Questions
Answers to the questions we hear most before teams switch to Ghamalim Designs.
Contact Us
Ready to unify your customer conversations? Send us a message and we'll respond within 1 business day.
Let's Start a Conversation
Tell us about your team and the channels you currently use — WhatsApp, Instagram, LINE, email, or live chat. We'll recommend the right plan and show you how Ghamalim Designs fits your workflow.