Today we're launching Ghamalim Designs, an omnichannel support platform built for service businesses in Thailand and Southeast Asia. The product unifies WhatsApp, Instagram, Facebook, LINE, Telegram, email, and live chat into a single shared inbox. An AI copilot drafts replies, suggests next steps, and keeps responses on-brand. Automations route conversations, tag leads, and follow up automatically. Broadcasts and a social posts calendar make outbound messaging simple. A built-in knowledge base gives customers self-service answers.
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Introducing Ghamalim Designs
September 15, 2026GGhamalim Team
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One inbox for every channel, one AI copilot for every teammate, and one place to manage the customer experience.
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Ghamalim Team
The Ghamalim team writes about omnichannel support, AI customer service, and building better customer relationships in Thailand and Southeast Asia.